“Cannot send this item” problem in Outlook

After earlier recommending Elif Varol’s fabulous problem-solving blog called Thought Cloud I thought it would be a good idea to circulate one of her most popular posts about email problems in Outlook which received several encouraging comments.

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Elif Varol
trouble-shooting blogger

How to insert page numbers in Refworks

Whenever we run one of our Library workshops on the referencing software Refworks we always need to remember to answer the ubiquitous question ‘How do I insert page numbers within Refworks?’. Fortunately, this is precisely what Elif Varol (Electronic Resources Library Assistant) has done as part of our Just Ask facility where students ask any question to the Library team – for the answer see below for a series of step-by-step screenshots. Also, why not check out Elif’s informative Thought Cloud blog at: http://elif.blogs.lincoln.ac.uk/.

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A fix to “Could not load Chrome PDF Viewer”

Some of our users are getting problems when when trying toopen PDF documents in Google Chrome. Elif Varol, the Library (eResources) Assistant, has written a helpful blog post on rectifying this issue.

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RefWorks – importing records from the UoL library catalogue

Further to enquiries about getting the RefWorks catalogue search working again, our esteemed colleague Elif Varol has written an excellent step-by-step guide, with screenshots, on using the catalogue search.


There’s more information on the Thought Cloud blog: http://elif.blogs.lincoln.ac.uk/tag/refworks/

If you would like help with Refworks please email us at businesslibrarian@lincoln.ac.uk and we’ll be happy to help. It’s easier than you may think!