We will be launching a new library management system to be hosted by Capita in order to improve the student experience. We will be moving our library services to a cloud enabling students to locate resources in different systems from a single search box (see screenshots below). A web-based interface from Capita, known as Soprano, will support staff in the library and may be used for stock management, reservations and general library tasks, such as quickly responding to student enquiries. University librarian Ian Snowley noted that the user satisfaction is critical if the university wants to attract students: “Capita’s LMS will enable the library to deliver a great experience for our students by making it easier for them to search for and find the resources they need” ….“it will also equip staff with the tools to deliver excellent customer service.”
Search results can appear colourful, clear and much like the functionality employed by a famous American electronic commerce and cloud computing company with headquarters in Seattle, Washington.
The following links are examples of other university libraries using Capita (Prism):